Refund Policy – Mentorship Program

Thank you for choosing Prudent Investor as your partner in your trading journey. We aim to provide a high-quality mentorship program that brings value and support to our clients. In the event that you need to request a refund, please review our refund policy below:

1. Eligibility for Refund:

– Refunds are applicable to clients who have purchased our mentorship program.

– Refund requests must be made within 30 days from the date of purchase.

2. Refund Process:

– To request a refund, please contact our customer support team at refunds@prudentinvestor.com.

– Include the following details in your refund request: client name, purchase date, and reason for the refund.

– Our customer support team will acknowledge your request within two business days and provide further instructions.

3. Refund Approval:

– Refunds will be considered under the following circumstances:

  a. Inability to access or utilize the mentorship program.

  b. Dissatisfaction with the program’s content or delivery.

  c. Failure to receive the expected benefits or support as promised.

4. Refund Amount:

– The refund amount will be determined based on the prorated value of the mentorship program already consumed by the client.

– If the client has not accessed or completed any part of the program, a full refund may be issued.

– Any promotional discounts or offers applied during the purchase will be excluded from the refund amount.

– The refund will be issued using the original payment method within 7-10 business days of approval.

5. Non-Refundable Items:

– Certain components within the mentorship program may be non-refundable, including:

  a. Access to exclusive research materials, proprietary tools, or software.

  b. Any third-party fees incurred during your participation in the program.

  c. One-on-one coaching sessions or consultation fees.

6. Dispute Resolution:

– If there is a dispute regarding the refund decision or any aspect of our mentorship program, please reach out to our customer support team at disputes@prudentinvestor.com.

– We will make every effort to promptly address your concerns and work towards a resolution that satisfies both parties.

Please note that this refund policy applies specifically to our mentorship program. Other services or products may have separate refund policies, which will be clearly communicated during the purchasing process.

At Prudent Investor, we value your satisfaction and are dedicated to your success as a trader. If you have any further questions or require assistance, please don’t hesitate to contact our customer support team.

Thank you for choosing Prudent Investor as your trusted partner in your trading endeavors.